Refund Policy


 Refund Policy – Mohasagor Host

At Mohasagor Host, we believe in building trust through transparency and customer satisfaction. That’s why we offer a 7-day money-back guarantee on our hosting services.

 

 ✅ 7-Day Money-Back Guarantee

  If you're not satisfied with our service for any reason, you may request a full refund within 7 days of your initial purchase—no questions asked.

 📌 Applicable Services

  This guarantee applies to the following services:

  •  Shared Hosting
  •  Reseller Hosting
  •  VPS Hosting

 

 ❌ Non-Refundable Services

  Please note, that the following services are not eligible for a refund:

  •  Domain registration or transfer fees
  •  SSL Certificates
  •  Dedicated Servers
  •  Setup or administrative fees

 Renewal charges

 Services suspended or terminated due to violations of our Terms of Service

 

 📬 How to Request a Refund

   To initiate a refund request:

  1. Create a support ticket for the billing department.
  2. Include your invoice number, account details, and the reason for cancellation
  3. Our support team will process your request within 3–5 business days

 

 📢 Important Note:

   Refunds are issued only for first-time purchases. Customers who have already claimed a refund are not eligible for a second refund on future purchases.

 

Thank you for choosing Mohasagor Host. We are committed to delivering reliable and affordable hosting solutions backed by excellent customer support.

🌐 www.mohasagorhost.com

📧 Email:support@mohasagorhost.com

📞 Phone: +88 01814-802802